Caring

• Conveying compassion in word and action
• Assessing and responding to needs
• Maintaining a health promoting environment

Respecting

• Showing courtesy
• Seeking to understand
• Valuing each person as a unique individual

Working as a team

• Valuing the contribution of each team member
• Building a mutually supportive environment
• Co-operating with other teams
• Encouraging responsible involvement by our patients

Integrity

• Being accountable for our actions
• Being honest and fair with our patients

Learning and improving

• Adapting to change
• Building on achievements
• Developing our services