Zero Tolerance
Violence Statement & Staff Protection
At no time will any violent, threatening or abusive behaviour be tolerated in this practice. If you do not respect the rights of our doctors, nurses and staff, we may choose to inform the Police and make arrangements for you to be removed from our medical list.
The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures. The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.
All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.