At Horizon Healthcare, we are dedicated to providing you with a safe and comfortable environment. You have the right to request a chaperone during any consultation, examination, or procedure where you feel it would be beneficial. Our chaperones are members of our team who have received specific training to provide support and reassurance. To maintain a consistent and professional standard of care, chaperones will be selected from our trained staff, rather than friends or family members.
To help us accommodate your needs, we recommend requesting a chaperone when you schedule your appointment, if possible. In some cases, our healthcare professionals may also request the presence of a chaperone. Please contact our reception team for more information – we’re here to help.