Online forms and requests

Use the forms below to request medical help, manage appointments, ask questions, submit health reviews and access practice services online.

Most requests are reviewed during opening hours by the appropriate team. If you require urgent medical attention, please contact NHS 111 or call 999 in an emergency.

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Not sure why we ask questions or ask you to complete a form?

Learn how requests are reviewed and directed at Horizon Healthcare.

How Horizon Healthcare Works

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Not sure which form to use?

• New symptoms or medical concerns → Get Help for Any Health Problem

• Prescription questions → Prescription Question

• Referral updates → Referral Query

• Test results → Test Results Request

• Sick notes → Sick (Fit) Note Request

• General administration queries → Reception and Administration Team Query

Medical help and appointments

• Get help for any health problem
  New symptoms, illnesses, injuries or ongoing health concerns.
• Nurse Appointment
  Cervical smears, injections, wound care, blood pressure checks and other nursing services.
• Mental Health Appointment
  Support with anxiety, depression and other mental health concerns.
• Medication Review
  If you have been invited for a medication review or need to discuss your medication.
• Cancel an appointment

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Prescriptions & Medication

• Repeat Prescription Request
• Prescription Question
• Medication Review
• Repeat Blood & Urine Test

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Referrals, Letters & Records

• Referral Query
• Medical Reports / Letters / Medical Records Request
• Test Results Request

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Sick Notes & Certificates

• Sick/Fit Note Request

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Long Term Condition Reviews

Complete monitoring forms and questionnaires requested by the practice.

• Asthma review (adults)
  Complete your adult asthma review questionnaire.
• Blood pressure review
  Submit home blood pressure readings requested by the practice.
• Child asthma review
  Complete a childhood asthma review questionnaire.
• Contraceptive pill review
  Complete your contraceptive pill review questionnaire.
• COPD review
  Complete your COPD review questionnaire.
• Dementia review
  Complete information requested as part of a dementia review.
• Diabetic review
  Complete information requested as part of your diabetes care.
• Epilepsy review
  Complete your epilepsy review questionnaire.
• Estradiol review
  Complete a review relating to estradiol medication monitoring.
• General health review
  Complete a requested general health review questionnaire.
• Heart failure review
  Complete a heart failure review questionnaire.
• Mental health review
  Complete this form if you have been asked to by the practice.
• Rheumatoid arthritis review
  Complete a rheumatoid arthritis monitoring review.
• Smoking review
  Provide smoking status information where requested.
• Valproate review
  Complete a safety review relating to valproate medication.

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Online access and patient services

• Register for online services
  Request access to online services and the NHS App.
• Online services support
  If you need help using the NHS App, NHS login including Online Record Access
• Proxy Access to Online Services
  Request proxy access to medical records
• Consent to discuss medical information
  If you wish for someone to discuss medical issues on your behalf

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Registration & Personal Details

• Change Personal Details
  Update your name, address, telephone number or other contact information.
• Register as a Carer
• Register as a Veteran

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Feedback and Participation

• Feedback
• Communication Needs Feedback
• Friends and family test
• Digital Patient Participation Group

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General Enquiries

If you cannot find the service you need, use one of the options below:

• Reception and administration team query
  If you need help from our reception and administration team
• Contact us