
The NHS offers a convenient pharmacy service for a range of common conditions and contraception requests. This allows you to access treatment quickly without needing a GP appointment.
You can use this free NHS service via a video consultation through My Local Surgery.
If medication is prescribed, it will be delivered to your home free of charge, usually the next working day.
📌Please select your condition below:
💧Video Consultation for Urinary Tract Infection (UTI)
Are you experiencing:
- Burning or stinging when passing urine?
- Strong-smelling urine?
- Needing to pass urine more frequently, or difficulty passing urine?
Eligibility: Women aged 16–64 only.
🤒Video consultation for sore throat
- Pain when swallowing
- Dry, scratchy throat
- Redness or swelling at the back of the throat
Eligibility: Aged 5 years and over.
😷Video consultation for sinus infection (Sinusitis)
- Blocked or congested nose
- Reduced sense of smell
- Pain or pressure in the face (cheeks, forehead, or around the eyes)
- May also be associated with toothache or a high temperature
🦟Video consultation for infected insect bite
Recent insect bite that has become:
- Red
- Swollen
- Painful
- Worsening rather than improving
🧴Video consultation for impetigo
Impetigo is a highly contagious skin infection. Symptoms include:
- Red sores or blisters
- Itching or irritation
- Sores that burst and form a golden crust
It can spread easily through touch, clothing, or towels, so care is needed to prevent transmission.
🔥Video consultation for shingles
- Painful red rash, often in clusters
- Blisters that may burst and form crusts
- Can resemble chickenpox
Shingles can be very painful and may require treatment to manage symptoms.
💊Video consultation for contraception requests
You do not need to see a GP or nurse for most contraception needs.
Use the online consultation to:
- Renew your existing contraceptive pill
- Start the contraceptive pill for the first time
- Restart the pill after a break
If you would prefer to visit a local pharmacy, you can find one here