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Horizon Healthcare NHS GP Surgery in Derby

Communication needs feedback

Are you registered as deaf or hard of hearing?

Yes, I am registered as deaf

Yes, I am registered as hard of hearing

No, I am not registered

Do you use sign language to communicate?

Yes, I use British Sign Language (BSL)

Yes, I use another form of sign language

No, I do not use sign language

Do you require a BSL interpreter during your visits?

Yes, I always require a BSL interpreter

Yes, I sometimes require a BSL interpreter

No, I do not require a BSL interpreter

How would you rate the accessibility of our services for deaf and hard of hearing patients?

Excellent

Good

Fair

Poor

Do you have a preferred method of contact?

For example, SMS or email

Have you experienced any difficulties in communicating with our staff?

Yes, frequently

Yes, occasionally

No, never

If you have experienced difficulties, please describe the nature of these difficulties:

Do you have any additional comments or suggestions on how we can improve our services for deaf and hard of hearing patients?

If you are human, leave this field blank.

Burton Road
Horizon Healthcare
City Site
3-5 Burton Road
Derby
DE1 1TH

Get directions

01332 737777

Humbleton Drive
Mackworth Surgery
Humbleton Drive Branch
31 Humbleton Drive
Mackworth
Derby
DE22 4AU

Get directions

01332 737777

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