Manage your healthcare online
The NHS App allows you to access a range of NHS services on your phone, tablet or computer.
You can use it to manage your healthcare quickly and securely, without needing to call the practice.
What you can do with the NHS App
You can use the NHS App to:
- Order repeat prescriptions
- View your test results and medical record
- Check your appointments
- Access NHS 111 online
- Read messages from your GP surgery
- View letters and documents
These features help you manage your health and reduce waiting times.
Get started
To use the NHS App:
- You must be aged 13 or over
- You must be registered with a GP surgery in England
- You will need to create an NHS login and verify your identity
👉 You can also use the NHS App through a web browser if you do not have a smartphone.
Help using the NHS App
If you need help using the app, visit:
You can get help with:
- Logging in
- Prescriptions
- Appointments
- Viewing test results
- Messages and notifications
- Managing your account
Watch how to use the NHS App
You can watch simple step-by-step videos here:
👉 Your NHS App video guides (YouTube playlist)
These videos show you how to:
- Order prescriptions
- Check your results
- Use the app features
Support for carers and family members
You can use the NHS App to help manage healthcare for someone else, such as a child or relative, if you have permission.
This is called proxy access.
Need help getting set up?
If you need help setting up or using the NHS App:
- Speak to reception
- Ask a member of staff during your visit
We can help you get started.
If you cannot use the NHS App
If you are unable to use online services:
- You can still call the practice
- Our team will support you
We are committed to making our services accessible for everyone.