The NHS App is one of the quickest and easiest ways to access many NHS and GP services without needing to contact the practice.
Many patients already use the NHS App to manage their healthcare online, helping them access information and services at a time that suits them.
At Horizon Healthcare, the NHS App works alongside our telephone, online and automated services, giving patients more choice in how they access healthcare.
What Can You Do Using the NHS App?
The NHS App allows many patients to:
- Order repeat prescriptions
- View parts of their medical record
- Check test results
- Receive messages from the practice
- Access NHS services and health information
- Manage healthcare information online
The NHS App is available 24 hours a day and can often save patients time when managing routine healthcare needs.
Order Repeat Prescriptions Online
One of the most popular features of the NHS App is the ability to request repeat prescriptions online.
Patients can view their authorised repeat medications and submit prescription requests without needing to contact the practice.
This can be particularly useful for patients who take regular medication and want a convenient way to manage prescription requests.
View Test Results
Many blood test and investigation results can be viewed through the NHS App once they have been reviewed and released.
This means patients may be able to access results without needing to telephone the practice.
Please remember that some results require clinical interpretation and may need follow-up before they can be fully explained.
Access Your Medical Record
The NHS App may allow patients to view parts of their GP medical record, including information about medications, allergies, vaccinations and previous healthcare contacts.
Many patients find this useful when attending hospital appointments, accessing other NHS services or reviewing their healthcare information.
Receive Messages From Horizon Healthcare
Horizon Healthcare increasingly uses digital communication where appropriate to help patients access information more quickly.
Patients may receive messages, updates and healthcare information through NHS systems linked to the NHS App.
Ensuring your mobile phone number is up to date helps us communicate with you effectively.
Supporting Faster Access to Healthcare
As a practice supporting more than 29,000 patients across Derby, we are continually looking for ways to improve access to healthcare.
The NHS App helps patients manage many routine tasks independently without needing to wait in a telephone queue or visit the practice.
Alongside our reception team, online services and automated telephone services, the NHS App forms part of our commitment to providing patients with multiple ways to access healthcare.
The NHS App and Our 24/7 Services
Many routine healthcare tasks can now be completed without contacting the practice during opening hours.
Depending on your needs, patients may be able to:
- Request repeat medication
- View healthcare information
- Check test results
- Access NHS services
at any time of the day or night.
Is the NHS App Secure?
The NHS App uses secure NHS systems and requires identity verification before patients can access personal healthcare information.
This helps ensure confidential information remains protected while providing convenient access to healthcare services.
New Patients Welcome
Horizon Healthcare provides services from our Burton Road and Mackworth surgeries and welcomes new patient registrations.
Whether you prefer digital services, automated services or speaking directly to a member of our team, we aim to provide multiple ways for patients to access healthcare.
Related Information
Repeat Prescriptions at Horizon Healthcare