As a parent of children under 13, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To request proxy access:
- fill out a Request for third party to access a medical record form online
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.
INFORMATION FOR ONLINE PROXY ACCESS AGE 13 – 16
Once a child reaches the age of 13, they are entitled to either give or withhold
consent for parents/legal guardians to be able to access their online medical
records.
When a child reaches their 13th birthday the proxy access service ceases automatically.
In the eyes of the law a child is a child until they reach their 18th birthday.
For the purposes of medical treatment the boundaries are different and in some
circumstances a child aged younger than 16 years may access medical services
without the knowledge of their parents.
In those cases the patient is entitled to retain their confidentiality. In light of this
and in all cases online proxy access will be withdrawn once the patient reaches
their 13th birthday.
Text reminders of forthcoming appointments will also cease at
that time as it is common for parents/legal guardians to list their mobile number
on their child’s medical record.
This does not remove parental/legal guardian consent or involvement in their
child’s medical health care. As a parent/legal guardian, you may continue to act
on behalf of your child, where this is in their best interest.
In some cases it may be appropriate for parents/legal guardians to continue to
access their child’s medical record online, in cases such as those where the child does not have capacity, involving learning disabilities or complex repeat medications for example.
If you think you might have such a justification to continue to access your child’s
record please contact the surgery to discuss.