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Cancel an appointment

If you are unable to keep your appointment for any reason please inform us at least 1 hour in advance so that your appointment may be offered to someone else. We have several ways that you can cancel your appointment.

  • Use the link sent in the SMS appointment confirmation message
  • Use our automated service please call 01332 502735. Choose Option 2
  • use the GP online system: Systm Online
  • use your NHS account (through the NHS website or NHS App)
  • text your name, date of birth, date and time of appointment to 07842190117

Alternatively use the form below. Please note these can take up to 5 working days to action so would require more notice than 1 hour.

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

Page published: 24 July 2023
Last updated: 9 July 2025