If you are unable to attend your appointment for any reason, please cancel it as soon as possible and ideally at least 1 hour before your appointment time. This allows us to offer the appointment to another patient who may be waiting for care.
Important: 📞 Cancel Your Appointment Instantly
Call 01332 502735
SELECT OPTION 2
Available 24 hours a day, 365 days a year
Most appointments can be cancelled immediately using this service without needing to speak to a member of staff.
Available 24 hours a day, including evenings, weekends and bank holidays.
Other Ways to Cancel
Appointment Confirmation Text Message
If you received a text message confirming your appointment, you may be able to cancel using the link provided in the message.
NHS App
You can cancel eligible appointments using the NHS App.
SystmOnline
You can cancel eligible appointments using SystmOnline.
Text Message
You can text:
07842 190117
Please include:
- Full name
- Date of birth
- Appointment date
- Appointment time
Online Cancellation Form
You may also use the form below to request cancellation of an appointment.
Please note:
- Online cancellation requests are not monitored continuously.
- Requests submitted through the form can take up to 5 working days to process.
- The online form should not be used for urgent cancellations or appointments taking place within the next few days.
- For urgent cancellations, please use our automated telephone service on 01332 502735, Option 2.
Before You Start
We will ask you for:
- Your first name and surname
- Date of birth
- Sex
- Postcode
- Telephone number
- Email address
- Appointment details
If you are completing the form on behalf of another patient, we will also ask for their details.