Need to request or chase a letter or report from us?
Use our automated telephone service, available 24 hours a day. Call 01332 502735, select option 1, then option 2, followed by option 4, and follow the prompts. Your query will be sent directly to the communications team. You will receive a response within 3 working days, although any work can take up to 30 working days to process.
Alternatively you can complete the below form – requests via this method can take up to 5 working days for a response but again any work can take up to 30 working days to process.
You can use this service if you:
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of