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Reception and administration team query

Please use this form if you need help from our reception and administration team.

This form is monitored by non-clinical administrative staff.

Please do not use this form for:

  • medical problems or symptoms
  • appointment requests
  • prescription requests
  • test result requests
  • referral queries
  • medical records requests
  • online services support
  • change of personal details
  • sick note requests

These services have dedicated forms available on our website.

If you submit one of these requests using this form, you will be redirected to the correct service.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

You can also phone us on Burton Road 01332 737777 or Humbleton Drive 01332 737777.

Page published: 10 June 2026
Last updated: 12 June 2026