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Request an appointment with a nurse or healthcare assistant

We are slowly adding some appointments to our automated telephone system. At present some blood pressure checks, foot checks and B12 appointments are available to book using this service. Please ensure you are only using these appointments if you have been asked to book in.

To book a routine HCA appointment using our new automated service, available 24 hours a day, 365 days a year, please call 01332 502735. Choose Option 1, followed by option 3, choose preferred surgery using 1,2, or 3 and follow the prompts provided.

Alternatively complete the form on our website, and someone will come back to you when they can.

Use this service to get routine help from a nurse or healthcare assistant.

We will respond to requests within 4 working hours during opening times.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of

Call 999 or go to A&E now for any of these:

Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest

Signs of a stroke 
face dropping on one side, can’t hold both arms up, difficulty speaking

Sudden confusion (delirium) 
cannot be sure of own name or age

Suicide attempt 
by taking something or self-harming

Severe difficulty breathing 
not being able to get words out, choking or gasping

Heavy bleeding 
spraying, pouring or enough to make a puddle

Severe injuries 
after a serious accident

Seizure (fit) 
shaking or jerking because of a fit, or unconscious (can’t be woken up)

Sudden, rapid swelling 
of the lips, mouth, throat or tongue

Labour or childbirth 
waters breaking, more frequent intense cramps (contractions), baby coming, or just born

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Start now and confirm you have none of these

You can also phone us on Burton Road 01332 737777 or Humbleton Drive 01332 737777.

Page published: 26 July 2023
Last updated: 26 March 2025