We are slowly adding some appointments to our automated telephone system. At present some blood pressure checks, foot checks and B12 appointments are available to book using this service. Please ensure you are only using these appointments if you have been asked to book in.
To book a routine HCA appointment using our new automated service, available 24 hours a day, 365 days a year, please call 01332 502735. Choose Option 1, followed by option 3, choose preferred surgery using 1,2, or 3 and follow the prompts provided.
Alternatively complete the form on our website, and someone will come back to you when they can.
Use this service to get routine help from a nurse or healthcare assistant.
We will respond to requests within 4 working hours during opening times.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
You can also phone us on Burton Road 01332 737777 or Humbleton Drive 01332 737777.